A Rock On A Lens

Custom Contact

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Custom

Every piece in the house was set by hand in Melbourne. A custom piece is made the same way, around you.

WriteTell us the occasion, the colour, or the frame you already own and will not part with.
Agree the pieceThe frame, the stones and how far the work runs are settled between us before a single stone is set.
It is madeSet by hand in Melbourne, at that bench. When it is finished it is yours.

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The Making

There is no machine for this. Every stone is placed by hand, one after another, until the frame disappears underneath them.

The frame

Every piece begins with a frame chosen for how it holds light, because that is what the stones will have to answer to.

The setting

Stones go on one at a time, each one decided against the ones already there. Nothing is printed, transferred or applied in a sheet. The pattern is built, which is why it can never be repeated exactly.

The finish

Lenses are tinted and rated UV400. Each piece leaves with its own case and cloth.

Because it is done this way, no two pieces can be the same — and none of them is made twice.

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Questions

What people ask the house most, answered plainly. If yours is not here, write to us.

Is every piece really one of one?

Yes. Each piece is made once, by hand, and never made again. There is no second run and nothing is restocked. When a piece is claimed it leaves the room.

Where are they made?

In Melbourne. Every stone is set by hand, one at a time, which is why no two pieces can be identical.

Are the lenses real sunglass lenses?

Yes. They are tinted and rated UV400. These are pieces to wear, not props.

How do I buy a piece?

Open it — from its mannequin or its case in The Collection — and add it to your bag, then check out. Payment is taken by Stripe on its own secure page; this site never sees your card.

Can you make something just for me?

Yes. Tell us the occasion, the colours, or the frame you already own, and the piece is agreed with you before a single stone is set.

How do I look after it?

Wipe the lenses only, and run the cloth around the stones, never across them. Keep it out of water, away from alcohol, acetone and lens spray, and out of a hot car. Put it on after perfume and hairspray, and store it on its own.

What if a stone comes loose?

Keep the stone and send the piece back to us. Please do not glue it at home: household glue crazes the frame. [Re-setting terms to confirm.]

How is it sent?

Free, worldwide. Within 1–2 business days, in its custom hard case, tracked to your door. Most places take 7–21 business days. Import duty and tax outside Australia are paid on arrival, in your own country. Shipping

Can I return it?

Because every piece is hand-embellished, sales are final for a change of mind. A piece with a fault is put right under the Australian Consumer Law, by repair or refund. Returns and refunds

Shipping · Returns · Privacy · Terms · Contact information

Still wondering about something?

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Shipping

Every piece is packed by hand in Melbourne and sent tracked, anywhere in the world we can reach.

How it leaves

Order processing: 1–2 business days
Packaging: Each piece is inspected, then placed in its custom-made hard case and protective outer packaging.
Courier: Reliable international courier services, for a safe and timely delivery.
Tracking: A tracking number is emailed to you for every order once it has shipped.

Where we ship

A Rock on a Lens ships to most countries worldwide. At checkout you choose your country; if it is on the list, we can send there.

What it costs

Nothing. Shipping is free worldwide, on every order, and tracked.

How long it takes

Typically 7–21 business days, depending on the destination. Customs and local postal services can add time that is out of our hands.

Customs and import duties

Import duties and taxes are the responsibility of the person receiving the parcel. They vary by country and are paid there, on arrival.

Questions

Write to greg@arockonalens.com or find us on Instagram and TikTok at @arockonalens. I aim to answer within 24–48 hours on business days.

Much love, Greg

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Returns and refunds

Every piece is hand-embellished and made once, so a piece that comes back cannot simply be put on a shelf for someone else.

Change of mind

All sales are final. Because of the exclusive, hand-embellished nature of our pieces, we do not accept returns or exchanges for a change of mind. Please look over your order carefully before you complete it — and if you are unsure about anything, ask first.

If something is wrong with it

Nothing here takes away your rights under the Australian Consumer Law. If a piece arrives faulty or damaged, or is not as described, tell us with a photograph and we will put it right — repair it, or refund you — as the law provides. [How many days after delivery to report a fault, and who pays return postage on a faulty piece, to confirm.]

A stone that comes loose

Keep the stone and write to us. Please do not glue it at home: household glue crazes the frame. [Re-setting terms to confirm.]

Custom pieces

A commission is made to your brief and cannot be resold, so it cannot be returned for a change of mind. Faults are covered exactly as above.

Questions before you buy

Write to greg@arockonalens.com — we are happy to help with anything before you buy.

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Privacy

What this site knows about you, why, and who else sees it. Last updated 5 November 2026.

Who we are

This site is run by A Rock on a Lens Eyewear, a small house in Melbourne, Australia. Write to greg@arockonalens.com about anything on this page.

What we collect

When you buy. Your name, email address, shipping address and phone number, and what you bought. You give these on Stripe’s checkout page and Stripe passes them to us so we can send your order.
Your card. Never seen by us. Card details go straight to Stripe, our payment processor, on Stripe’s own secure page; this site never receives or stores them.
When you write to us. What you put in a letter or an enquiry: your name, your email and your message.
In your own browser. The pieces in your bag, and whether you have seen the “finding your way” note, are kept in your browser’s storage on your device. They are not sent to us. Clear your browser’s site data and they are gone.

This site uses no advertising or tracking cookies and no analytics. [Confirm when the site’s host is chosen: most hosts keep short server logs of visits (IP address, browser).]

Why we use it

To take payment, pack and send your order, tell you it is on its way, answer your questions, and keep the records the law requires. We do not sell your information, and we do not send marketing unless you ask for it.

Who else sees it

Stripe processes payments (Stripe’s privacy policy).
The courier who delivers your order receives your name, address and phone number.
Our email provider carries our letters to you.

Some of these services are outside Australia, so your information may be stored or processed overseas.

How long we keep it

Order records are kept for as long as Australian tax law requires (generally five years); letters and enquiries for as long as the conversation needs, then deleted.

Your rights

You can ask to see the information we hold about you, have it corrected, or have it deleted where we are not required to keep it. If you are in the European Union or the United Kingdom you also have rights under the GDPR. Write to us and we will answer within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Changes

If this page changes, the date at the top changes with it.

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Terms of service

The terms on which A Rock on a Lens sells through this site. Last updated 5 November 2026.

Who you are buying from

A Rock on a Lens Eyewear, Melbourne, Australia — greg@arockonalens.com. [ABN to add.]

The pieces

Every piece is hand-embellished. Stones sit at slightly different angles and catch the light differently, and colours on a screen are never exactly the colours in the hand; these are part of a handmade piece, not faults. Most pieces in the collection are made once; where a piece was made more than once, its page says so.

Prices and payment

Prices are in Australian dollars. [Whether prices include GST to confirm.] Shipping is free worldwide; any import duty or tax is paid by you, in your own country. Payment is taken by Stripe, on Stripe’s secure checkout page.

Your order

Your order is accepted when payment goes through and Stripe sends your receipt. A piece is not reserved by putting it in your bag. If two people check out the same one-of-one piece at the same moment, the second payment is refunded in full.

Shipping, returns and faults

See Shipping and Returns and refunds. Nothing in these terms excludes, restricts or changes your rights under the Australian Consumer Law.

Custom pieces

The piece, the price and the time it takes are agreed in writing before work begins. [Deposit terms to confirm.]

The work and the pictures

The designs, photographs and words on this site belong to A Rock on a Lens. Please ask before using them.

Our responsibility

To the extent the law allows, we are not responsible for indirect loss. Our responsibility for a piece is limited to repairing it, replacing it or refunding what you paid, as the Australian Consumer Law provides.

The law that applies

These terms are governed by the laws of Victoria, Australia.

Changes

We may update these terms; the terms in force when you placed your order are the ones that apply to it.

A letter to the house

Your bag

Contact information

Thank you

Nothing was charged

Finding your way